Redress Compliance helps organizations control Microsoft Unified Support costs — negotiating better terms, optimizing service usage, and aligning support spend with real business needs.
Introduction
Microsoft Unified Support has become a major cost driver for large Microsoft customers. The pricing model is clear. The more you spend on Microsoft licenses and cloud — the more you pay for support.
Challenges with Unified Support include:
Inflexible contract terms
Complex licensing bundles
Poor visibility into usage
True-ups that increase spend
Hidden renewal risks
What Do We cover?
Our Microsoft Unified Support Advisory Services Cover
Unified Support Cost Management Strategy
Support Cost Benchmarking & Spend Analysis
Microsoft Unified Support Pricing Model Review
Tier Optimization (Core, Advanced, Performance)
Usage Reporting & Support Hours Tracking Templates
Aligning Support Scope With Business Needs
Renewal Negotiation Playbook
Renewal Preparation Checklist For Unified Support
Support Spend Forecasting & Cost Modeling Tools
Price Increase Cap Negotiation Strategy
Flexibility Clauses For Scope Reduction or Exit
Managing Azure & M365 Growth Impact On Support Costs
Support Scope Review & Optimization
Identifying Unused Or Underused Support Services
Aligning Support Levels With Critical Applications
Support Pool Management Best Practices
Managing Support Services For Azure, M365 & Dynamics
Internal Governance For Support Request Management
Contract Risk Mitigation & Audit Defense
Reviewing Key Contract Clauses For Unified Support
Usage Reporting Templates For Compliance Readiness
Third-Party Support Considerations For Non-Critical Applications
Reducing Dependency On Microsoft Managed Services
Support Transition Planning Framework
Microsoft Unified Support Templates & Tools Provided
Unified Support Renewal Planning Checklist
Cost Benchmarking & Pricing Analysis Tools
Usage Tracking Templates For Support Requests
Support Scope Review Templates
Contract Clause Library For Unified Support Negotiation
Internal Governance Framework For Support Consumption
Our Dedication
Why Clients Work With Redress Compliance
“Working with Redress Compliance was a game changer for our company,” said a Global CIO.
“Not only did they help us achieve compliance and avoid significant audit fines, but I would also highly recommend working with Redress Compliance to any company looking to optimize their softeware licensing.”
– Head of IT Procurement
Your Independent Software License Expert
Our Objective—We bridge the gap between technology and business. Our mission is to help organizations navigate the complexities of Software licensing and optimize their IT investments.
Microsoft Licensing & Support Experts Working For You
Proven Cost Reduction Strategies For Unified Support
Independent Advisory — No Reselling Or Vendor Partnerships
Global Experience Managing Microsoft Support Contracts
Trusted By IT Procurement, SAM Managers & CIOs
Contact Redress Compliance
Struggling with Microsoft Unified Support cost increases?
Planning your support renewal?
Need help reducing spend and negotiating better terms?
Book a consultation with our Microsoft Unified Support Cost Management Experts