What's Inside the Guide

  • 1. Why Licensing Analytics Fails — The 3 structural failures and the $340K overspend finding
  • 2. The 5-Core Microsoft Licensing KPIs — Formulas, targets, and data sources
  • 3. Utilisation Analytics — Turning M365 Admin Centre data into seat reduction actions
  • 4. Cost Benchmarking — Where you stand vs 2026 market rates by volume tier
  • 5. Audit Readiness Metrics — 12-metric scorecard, $280K–$630K cost avoidance
  • 6. Peer Benchmarking — Finding your market position across 5 data source categories
  • 7. Analytics to Negotiation — 4-step framework for converting data into commercial leverage

Who This Guide Is For

CIOs, IT procurement leads, SAM programme managers, and CFOs with Microsoft spend visibility. Whether you're building a new analytics programme or optimising an existing one, this guide provides the metrics, benchmarks, and frameworks to unlock cost reduction opportunities.

Based on analysis of 500+ Microsoft EA engagements and $2.1B in managed Microsoft spend

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